Clinical Improvement Priorities for MTF Providers
As we do so, Ready Reliable Care is a guide for all of us to simplify and improve care delivery.ĭo you know someone who is contributing to a more highly reliable MHS and advancing the DHA mission by embodying Ready Reliable Care principles in their daily work? Nominate them, as part of the DHA Director Spotlight recognition program, for a personalized social media “shout-out” from DHA Director, Lt. The MHS continues to meet the challenges of the COVID-19 pandemic and prepares for other changes across the enterprise – including the Transformation and MHS GENESIS rollout. Prioritize Ready Reliable Care at all levels of leadershipĪdvance innovative solutions and spread leading practicesįocus on patients' safety and quality of care experience System-wide progress happens across four domains of change: Strive to understand complexities and address root causesīy using the Ready Reliable Care principles in our daily work, all staff contribute to a more ready and reliable MHS. Persist through adversity towards the common goal of zero harm Leverage Past mistake to learn, grow, and improve processes
Seek guidance from those with the most relevant knowledge and experience When we use these principles in our work, we advance high reliability:ĭrive zero harm by anticipating and addressing risksīe mindful of how people, processes, and systems impact outcomes The seven principles of Ready Reliable Care guide our work and apply to all staff, in every job. Now the DHA is working to standardize and spread these efforts, in a coordinated path to high reliability for the entire MHS: Ready Reliable Care. Valuing everyone's input, regardless of rankĪfter a review of MHS performance in 2014, each service medical department and the DHA took specific action to improve health care access, quality, safety, transparency, and patient engagement.Celebrating transparency and accountability.Reducing errors to achieve zero harm in clinical and non-clinical areas.Standardizing processes for less variability.The airline and nuclear industries are common examples of HROs. MHS is an industry leader in research, development and innovationĬonnecting eight dimensions of fitness to optimize health, performance and readiness holisticallyĪ high reliability organization (HRO) achieves top outcomes despite operating in complex or high-risk environments.
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